Security & trust

Protection built into every workflow.

The financial, tenant, and operating data behind your business deserves more than a checklist. Hutstack is designed with safeguards that make trust practical every day.

AES-256 at restTLS 1.3 in transit2FA enforcedImmutable audit logs

AES-256

Encryption at rest

TLS 1.3

Encryption in transit

99.9%

Uptime SLA

Daily+

Automated backups

Defense in depth

Layers of protection around your data.

No single control is ever the whole story. Hutstack wraps your records in independent layers, so a gap in one never exposes what sits underneath.

Every layer, on every plan.

Network & transport

Layer 01

Every connection is protected with TLS 1.3. Traffic is filtered and monitored before it ever reaches an application.

Identity & access

Layer 02

Two-factor authentication, role-based permissions, and least-privilege defaults keep each account scoped to exactly what it needs.

Application & audit

Layer 03

Validated inputs, isolated tenancy, and an immutable log of every meaningful action guard the software itself.

Data at rest

Layer 04

Records are encrypted with AES-256, stored in regions close to you, and backed up multiple times a day.

The core

Your operational data, guarded by every layer above.

Applies across the suite

One security foundation. Every product built on it.

Hutstack PMS

Tenant data, leases, and accounting, protected end-to-end.

Hutstack Hub

Resident registers and visitor logs on the same encrypted foundation.

Hutstack Dwell

Rent records and tenant details, same protections, no exceptions.

Security measures

Enterprise-grade safeguards.
For every customer.

You shouldn't need to be a Fortune 500 to have proper protections. Every Hutstack plan ships with the same security baseline.

Encryption at rest & in transit

All data is encrypted at rest with AES-256, the standard used by banks and governments, and protected in transit with TLS 1.3 so it cannot be intercepted.

Role-based access control

Every team member sees only what they need. Configure granular permissions by role (admin, manager, accountant, viewer) so sensitive data stays scoped.

Two-factor authentication

Protect every account with 2FA via authenticator app or SMS. Admins can enforce 2FA across all members in organisation settings.

Automated backups

Data is backed up multiple times per day, replicated across regions, and tested for recoverability. Your data is always restorable.

Immutable audit logs

Every meaningful action is logged: who did what, and when. Full audit trails for access, edits, and exports support accountability and dispute resolution.

Resilient infrastructure

Multi-region redundancy, monitored availability, and transparent incident reporting. We've engineered for the realities of the work you depend on us for.

Least-privilege internal access

Hutstack staff cannot view customer data by default. Production access is gated, logged, and time-bound, and only granted for support cases you initiate.

Regional data residency

Data is stored in regions serving West Africa where possible, keeping latency low and your operational data geographically close.

Compliance & assurance

Held to the standards your business is.

01

SOC-aligned practices

Security, availability, and confidentiality practices aligned with SOC 2 Trust Service Criteria. Regular internal reviews and vulnerability assessments.

02

GDPR-aligned privacy

Designed around international data privacy principles. Customers retain the right to access, correct, and understand how their data is used.

03

Annual penetration testing

Independent security professionals attempt to break Hutstack at least once a year. Findings are remediated and tracked to closure.

04

Vulnerability disclosure

Security researchers can responsibly disclose issues at [email protected]. We respond within one business day and credit fixes publicly.

Our promises

Four commitments you can hold us to.

Security isn't a checklist on a marketing page. These are commitments, and we'll put them in writing.

  • 01Your data is yours. You can export it at any time, in clean formats.
  • 02We never sell, lease, or rent customer data. Full stop.
  • 03We notify you within 72 hours of any security incident affecting your account.
  • 04Production access by Hutstack staff is time-bound, logged, and requires a customer-initiated reason.

Responsible disclosure

Found a vulnerability?

Help us protect every Hutstack customer. Send the details privately and give us a reasonable chance to investigate and resolve the issue before sharing it publicly.

Report a vulnerability

Prefer email? [email protected]

See Hutstack in context

Secure, reliable software. Trusted across Nigeria & Ghana.

Hundreds of organisations rely on Hutstack to protect their most sensitive operational data, quietly, every day.

Take a guided look at the workflow, ask practical questions and leave knowing whether it fits.

A focused walkthrough with a real person. No credit card required.