Your host knows you've arrived — before you sit down.
Instant SMS and email alerts fire the moment a visitor checks in. Escalation chains ensure nobody gets forgotten in the lobby. Custom templates. Delivery tracking. Full audit trail.
< 1 sec
Alert delivery
SMS + Email
Dual channel
5 min
Escalation trigger
100%
Delivery tracked
Notifications & Alerts
Real-time alerts that actually deliver
Notifications aren't an afterthought — they're the connective tissue between your lobby and your team. Hub sends the right alert, to the right person, through the right channel, every time.
Instant host notification on check-in
The moment a visitor checks in, the host receives an SMS and email with the visitor's name, photo, and check-in time. No more mystery guests. No more awkward lobby waits.
- Simultaneous SMS and email delivery
- Visitor photo included in alert
- Check-in timestamp for accurate tracking
+234 801 234 5678
+234 802 345 6789
Escalation chains — nobody slips through
If a host doesn't acknowledge the alert within a configurable window, the notification escalates — first to the department lead, then to the security desk. Every step is logged.
- Configurable escalation windows
- Multi-tier routing — host → lead → security
- Full audit trail of every escalation
Host (Adebayo O.)
After 5 min · SMS + Email
Dept. Lead (Chidi M.)
After 10 min · SMS + Email
Security Desk
After 15 min · SMS + Dashboard alert
Custom templates per host and department
Different teams need different information. HR might want visitor purpose and expected duration. Security wants photo and ID verification status. Customise notification templates per host, department, or visitor type.
- Per-host and per-department templates
- Include or exclude fields as needed
- Branded email templates with your logo
+234 801 234 5678
+234 802 345 6789
Weekly summaries and delivery tracking
Facilities managers receive weekly visitor summary reports. Every notification is tracked — sent, delivered, opened, acknowledged. Full visibility into the alert pipeline.
- Weekly visitor summary for facilities teams
- Delivery status tracked per notification
- Exportable alert log for compliance
Host (Adebayo O.)
After 5 min · SMS + Email
Dept. Lead (Chidi M.)
After 10 min · SMS + Email
Security Desk
After 15 min · SMS + Dashboard alert
Notification Capabilities
Alerts that keep your workplace connected
Dual-channel alerts
SMS and email sent simultaneously — visitor never waits on a single channel.
Visitor photo in alert
Host sees who's waiting — photo captured at check-in included in notification.
Configurable escalation
Set escalation windows, tiers, and recipients per host or department.
Multi-tier routing
Host → Department Lead → Security Desk — automatic handoff at each tier.
Custom templates
Per-host and per-department templates with your branding and preferred fields.
Delivery tracking
Sent, delivered, opened, acknowledged — full status trail per notification.
Weekly summaries
Automated weekly reports for facilities managers — visitor volume, peak times, escalations.
Audit-ready log
Every notification timestamped and attributable — compliance without extra work.